Privacy Policy

Your privacy matters. Here is all relevant information about privacy on our website, TheMADTherapy.com. The purpose of this is to protect the privacy of all users. Please make sure you understand our practices before engaging and using TheMADTherapy.com website.

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

If you participate in completing an online form or send us an email during your visit, the following information will be collected:

• The email address and contents of the email

• Information volunteered in response to an inquiry contact form. (We use your completed inquiry form to respond appropriately. This may be to simply respond or to address issues you identified or to further improve this site. Any information that is gathered from an online form is only used for the designated purpose)

• No personal information about you is collected unless you voluntarily participate in the activity that asks for information (i.e. completing an inquiry form).

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This site has links to other websites. These include links to websites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on a site covered by this Privacy Notice. When you link to another website, you are subject to the privacy policy of that new site

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Like many other sites, this site uses cookies, pixels and other similar technology to track particular aspects of you and other people who visit us. Cookies are very small files downloaded to users computer to track specific aspects of online activity to help us learn specific information about our website. This monitoring and tracking is done to provide information on how people move through the site, what people do/don't find interesting, how marketing is performing, and other incidental things such as how many visitors access the site from a phone versus a computer. You may block cookies by changing your browser settings and responding to the cookie consent notice that appears when utilizing this site.

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If you don’t want us to process your data anymore, please contact us at MADInfo@TheMADTherapy.com or send us mail to: 2435 E. Kimberly Rd., Bettendorf, IA 52722.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at MADInfo@TheMADTherapy.com or send us mail to: 2435 E. Kimberly Rd., Bettendorf, IA 52722.